When I first joined Friendster in 2003, much of the fun came from stumbling on celebrity accounts and trying to determine which ones were real, which ones were sort-of real but maintained not by the celebrity themselves but by an assistant, and which ones were totally fake. As Twitter exponentially grows in popularity, that same game is coming back, with added thorns. Twitter’s draw, after all, is its temporality; you’re supposed to use it to track your activity throughout the day. This raises the question: can lifelogging be outsourced?
There was an article in today’s WSJ attempting to diagnose the syndrome of uncool brands unsuccessfully adopting new technologies. In addition to an interesting quote from “a Netscape spokesman”, which the journalist somehow got a hold of without actually contacting anyone here at Netscape, the article criticizes John Edwards for jumping on the Twitter bandwagon. I thought it was interesting that the journalist failed to consider the fact that Edwards himself is in all likelihood not the primary Twitterer behind his own Twitter account. If you take a look at the posts, most of them are made from the Web or Twitterific, meaning that they were entered by someone sitting at a computer. Perhaps Edwards himself dashes off an occasional message from his Blackberry, but it seems clear that there’s an intern or an assistant — someone who sits at a desk all day — behind most of these updates. Used in this way, Twitter just becomes another form of direct mail, a campaign broadcast limited to mercifully brief blasts.
The problem of outsourcing is compounded when you include the possibility that the real person the Twitter account ostensibly represents may not actually have any real control over what is being broadcast. Yesterday I began following Stephen Colbert on Twitter. Colbert’s reciprocal Twitter friends include Homer Simpson, Santa Claus, and Jason Calacanis. The real Calacanis, not the fake Calacanis. I think.
I know the Colbert camp is always looking for new ways to engage their audience on the web (you remember the wikipedia affair, don’t you?), but they usually do it with more finesse than this. Beyond the fact that the majority of “friends” that this account is following are fictional characters, his posts read like table scraps not quite good enough to make it out of the writers room and onto a show. If this is being maintained by a Colbert show employee/intern (which I think is probably the case), that person should be fired. But what if it’s being maintained by a fan? Where does one find the impetus to faux-lifelog in a public figure’s stead? It’s especially interesting in the case of Colbert, who is at once a real person, and a fictional construct. If he is fan-generated, it makes sense that the Twitter Colbert would find community with people like Darth Vader and Borat — here Twitter makes it possible to create real-time fan fic.
If anyone who updates a Twitter account for another person (real or fitcional) reads this, I’d like to hear your take.
March 21, 2007 at 5:11 pm
I update my account for real, but I’m no politician. In response to your post there yesterday about McCain, it’s the same thing.
If McCain himself did it, people would acuse him of either having an intern do it or trying to hard. If an intern did it, they’d complain because it wasn’t him. It’s a no win situation.
The tools only work in the political arena when you have a personality that is belivable and actually refers to it in press questioning or in random intervals as it is truly a part of their life.
I could see Bill Clinton getting away with it. But not Hillary. It’s a perception of personality thing I think.
March 21, 2007 at 5:19 pm
I don’t even know how you ended up on my Twitter list (probably a happy SXSW accident), but of the Twitterers (Twits?) I’m following, you’re my favorite. That has nothing to do with Twitter outsourcing, but I thought you’d like to know.
March 21, 2007 at 5:25 pm
Awww, thanks!
March 21, 2007 at 6:25 pm
For sure Life Logging can be outsourced. By devices or people who help you log your life. I don’t mind Edwards using assistants. I’ve def wished we could have assistants helping us through the but-loads of work we deal with. Other then a few flighty interns and some friends on hand now and then, everything we do in that department is all up to us. Some day we’ll have this all automated. And then will it be fair? Yes. So in this very un-moderin time (compared to the future) you have to fake it with catchy web 2.0 start ups that make applications with extremely narrow scopes and assistants who help the people too busy to just do it themselves.
March 22, 2007 at 12:14 am
I’ve been disappointed in the Colbert Twitter posts, too. Usually his engagements work best when he makes reference to them on the show (as with the Wikipedia affair), so maybe something like that is in the works.
I don’t have any problem with interns doing the posts for presidential candidates. I think it would be sort of silly for John Edwards to tell me what he had for breakfast or what movie he rented from Netflix. At best, it may be an effective way of keeping followers apprised about where candidates will be making appearances.